Twice in as many weeks I've come into work and everybody is blocked from the internet. We have the Web Filtering default set to block all websites. Then we put people into Proxy Profiles with AD SSO. When this happens you can look at the live log and see users names aren't being passed to the UTM so everyone is getting the default block. To resolve this I disable the Proxy Profile, set the Default to Allow, then I enable the Profile again, make sure I see user names in the Live Log, then set the default to back to block.
What would cause the Profiles to just quit working?
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