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Problem with logmein rescue

tic
Hello,

I do not any more manage to connect with logmein rescue.

Here is the result of the request :

2013:04:04-15:07:54 sophosUTM httpproxy[15797]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="X.X.X.X" dstip="77.242.192.195" user="GAUTHIER.SEB" statuscode="500" cached="0" profile="REF_HttProLibreacces (Libre_acces)" filteraction="REF_HttCffLibreaccs (Libre_Accès)" size="1303694" request="0x8ad5d38" url="secure.logmeinrescue.com/" exceptions="content,url,ssl,certcheck,certdate,mime,cache,fileextension" error="Connection reset by peer" 


Thank you for your help
And excuse my English...


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  • 0
    Salut, tic, and welcome to the User BB!

    statuscode="500"

    The first thing to try with a statuscode in the 500s is to add Anti-Virus Scanning to the Exception.  If that doesn't work, then the only thing to do is to skip the proxy.  Since you're in Standard mode, that must be done in 'Proxy Settings' - probably by altering your GPO for that.

    Cheers - Bob
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  • 0
    Salut, tic, and welcome to the User BB!

    statuscode="500"

    The first thing to try with a statuscode in the 500s is to add Anti-Virus Scanning to the Exception.  If that doesn't work, then the only thing to do is to skip the proxy.  Since you're in Standard mode, that must be done in 'Proxy Settings' - probably by altering your GPO for that.

    Cheers - Bob
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