Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 1 subscriber
  • Views 3283 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Request time out issue

yualme
ASG320
Firmware version: 8.305

I am facing the issue of "Timeout while reading response from Server" for the particular website

Commercial Taxes Division, Government of Sikkim, India. or Commercial Tax Division, Govt of Sikkim - Login

All other website are opening Fine

I am using the Stand Proxy with Active Directory SSO authentication mode

I have disable the AV scanning & this website is in allowed category.

Please find the below log for the same



2013:03:11-15:47:28 FW_INTRA_SK httpproxy[26122]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="10.0.180.17" dstip="164.100.126.2" user="" statuscode="502" cached="0" profile="REF_HttProIpgmAboveResou (IP_GM & Above +Resource Sharing + IM)" filteraction="REF_HttCffInt5gAboveResou (INT_5_GM & Above +Resource Sharing + IM)" size="4718" request="0x97ea770" url="eservices.sikkimtax.gov.in/.../Military"


This thread was automatically locked due to age.
Parents
  • 0
    Are you sure you were in active directory SSO?  The line from the log file shows user="".  That usually means you're in transparent mode.  Is the filter action shown in the log file the one you expected for this user's IP?

    Statuscode="502" usually means either virus scanning is a problem or the site needs to be put into the skip list.

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
  • 0 in reply to BAlfson
    After Using the below command

    # cc set http response_timeout 300
    # cc set http tunnel_timeout 900

    Now I'm not facing the connection time out issue

    But still websited are opening very slow

    I have put the websites in the exeption list also & AV scanning is off

    I'm getting below logs now

    1 => Do you have any idea why size="0" in the log

    2 => Why the first request is from [user="Adssikkim"]  & second request is from [user=""]



    2013:03:12-10:20:20 FW_INTRA_SK httpproxy[15195]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.0.180.17" dstip="164.100.126.2" user="Adssikkim" statuscode="301" cached="0" profile="REF_JcQvHofvsI (TPL SK Internet)" filteraction="REF_vMJUlpjCrE (01_Internet_SK Users Limited Access)" size="0" request="0x91c1e48" url="sikkimtax.gov.in/.../Military"


    2013:03:12-10:20:33 FW_INTRA_SK httpproxy[15195]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.0.180.17" dstip="164.100.126.2" user="" statuscode="304" cached="0" profile="REF_JcQvHofvsI (TPL SK Internet)" filteraction="REF_DefaultHTTPCFFBlockAction (Default content filter block action)" size="0" request="0x91cd1a8" url="www.sikkimtax.gov.in/.../style.css" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension" error="" 



    Apart from the topic , please can you explain me the below terms

    method="GET"
    method="CONNECT"


    statuscode="304"
    statuscode="200"
    statuscode="407"
    statuscode="502"

    cached="0"
    cached="2"
Reply
  • 0 in reply to BAlfson
    After Using the below command

    # cc set http response_timeout 300
    # cc set http tunnel_timeout 900

    Now I'm not facing the connection time out issue

    But still websited are opening very slow

    I have put the websites in the exeption list also & AV scanning is off

    I'm getting below logs now

    1 => Do you have any idea why size="0" in the log

    2 => Why the first request is from [user="Adssikkim"]  & second request is from [user=""]



    2013:03:12-10:20:20 FW_INTRA_SK httpproxy[15195]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.0.180.17" dstip="164.100.126.2" user="Adssikkim" statuscode="301" cached="0" profile="REF_JcQvHofvsI (TPL SK Internet)" filteraction="REF_vMJUlpjCrE (01_Internet_SK Users Limited Access)" size="0" request="0x91c1e48" url="sikkimtax.gov.in/.../Military"


    2013:03:12-10:20:33 FW_INTRA_SK httpproxy[15195]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.0.180.17" dstip="164.100.126.2" user="" statuscode="304" cached="0" profile="REF_JcQvHofvsI (TPL SK Internet)" filteraction="REF_DefaultHTTPCFFBlockAction (Default content filter block action)" size="0" request="0x91cd1a8" url="www.sikkimtax.gov.in/.../style.css" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension" error="" 



    Apart from the topic , please can you explain me the below terms

    method="GET"
    method="CONNECT"


    statuscode="304"
    statuscode="200"
    statuscode="407"
    statuscode="502"

    cached="0"
    cached="2"
Children
No Data