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Web Filter Blocking Steam Game Updates

qhplar
Hi,

The web filtering service is blocking steam game updates causing performance issues and patching of games to stop and never complete. I posted part of the live log file here and also attached it to the post. Anyone have any idea's how to allow this traffic through the filter?

Thanks
Ralph

2012:12:19-23:05:30 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="65.126.30.70" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5066" request="0x7d403e48" url="65.126.30.70/.../x-steam-chunk"
2012:12:19-23:05:31 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="63.234.91.158" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5067" request="0xb16c880" url="63.234.91.158/.../x-steam-chunk"
2012:12:19-23:05:33 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="209.197.20.102" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5068" request="0x9f5a1b0" url="209.197.20.102/.../x-steam-chunk"
2012:12:19-23:05:35 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="209.197.20.103" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5068" request="0x7d6d8030" url="209.197.20.103/.../x-steam-chunk"
2012:12:19-23:05:37 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="209.197.20.100" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5068" request="0xaf15310" url="209.197.20.100/.../x-steam-chunk"
2012:12:19-23:05:41 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="65.112.64.246" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5067" request="0x85729038" url="65.112.64.246/.../x-steam-chunk"
2012:12:19-23:05:43 ASG01 httpproxy[6722]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168xx" dstip="209.197.30.34" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5067" request="0xb107d00" url="209.197.30.34/.../x-steam-chunk"


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  • 0
    Version - 9.004?

    status code="500" means that if an Exception for anti-virus doesn't work, you will need to skip the Proxy for that IP. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
  • 0 in reply to BAlfson
    Version - 9.004?

    status code="500" means that if an Exception for anti-virus doesn't work, you will need to skip the Proxy for that IP. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.


    Hi Bob,

    Thanks for the reply and this is V8 The problem is there seems to be muliple IP addresses and they may change over time. This could be a big pain. Is there an easier way to do it?

    Thanks
    Ralph
Reply
  • 0 in reply to BAlfson
    Version - 9.004?

    status code="500" means that if an Exception for anti-virus doesn't work, you will need to skip the Proxy for that IP. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.


    Hi Bob,

    Thanks for the reply and this is V8 The problem is there seems to be muliple IP addresses and they may change over time. This could be a big pain. Is there an easier way to do it?

    Thanks
    Ralph
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