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Problem with web protection

Yesterday I had a few employees complain to me about Yahoo being blocked. I went to Trusted Source and see that it's categorized as a Portal.
When I go to Yahoo the firewall message states it's not categorized and it blocked the site which it's supposed to do. 
I have added Yahoo to the allowed sites in Web Filtering Policies but this defeats the purpose of the web filter. 
Has anyone seen this before any suggestions on how to fix it?
Attached are the two screen shots of the errors.


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Parents
  • This looks like a temporary glitch.  What happens if you try again today?  I'd be interested in seeing any related lines in the DNS Proxy and Web Filtering logs.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • This looks like a temporary glitch.  What happens if you try again today?  I'd be interested in seeing any related lines in the DNS Proxy and Web Filtering logs.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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