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Unable to view netflix from smartTV

bobby_digital
Hello all, I have recently switched from my netscreen firewall to the Astaro or sophos UTM. now i'm having issues playing netflix. It works on my internal playing via the website but not from the netflix application via my smartTV. All was working prior to the change in firewalls. My TV connects through my wireless router which is connected via the DMZ port on the firewall.

global web filtering settings have the internal net and DMZ, Transparent mode is selected, scan http/https is NOT SELECTED, use antivirus is selected, URL filtering is set to allow, network visibility is enabled but no application control rules are selected.

Firewall rules allow the DMZ going to any on any services


any help would be appreciated


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  • 0
    So far the only logs I see referencing this connection are listed below. I checked the firewall logs, IPS logs, however, i did not see anything referencing packet filter logs. I am running UTM version 9.003-16

    Also, i am curious am I able to logon to the actual firewall box and run a tcpdump? the CLI seems to be almost non existent.  Again, thanks for the help...


    id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.22.49.128" dstip="8.26.207.253" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="72400" request="0xc67d828" url="nflx.i.62c03a00.x.lcdn.nflximg.com/.../1219397061.ismv
     id="0003" severity="info" sys="SecureWeb" sub="http" request="0xacebebd0" function="send_response_body_sendfile" file="response.c" line="631" message="sendfile: fd 40: Connection reset by peer"
     id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.22.49.128" dstip="8.26.207.253" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="92672" request="0xacebebd0" url="nflx.i.62c03a00.x.lcdn.nflximg.com/.../1219397061.ismv
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  • 0
    So far the only logs I see referencing this connection are listed below. I checked the firewall logs, IPS logs, however, i did not see anything referencing packet filter logs. I am running UTM version 9.003-16

    Also, i am curious am I able to logon to the actual firewall box and run a tcpdump? the CLI seems to be almost non existent.  Again, thanks for the help...


    id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.22.49.128" dstip="8.26.207.253" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="72400" request="0xc67d828" url="nflx.i.62c03a00.x.lcdn.nflximg.com/.../1219397061.ismv
     id="0003" severity="info" sys="SecureWeb" sub="http" request="0xacebebd0" function="send_response_body_sendfile" file="response.c" line="631" message="sendfile: fd 40: Connection reset by peer"
     id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.22.49.128" dstip="8.26.207.253" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="92672" request="0xacebebd0" url="nflx.i.62c03a00.x.lcdn.nflximg.com/.../1219397061.ismv
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