Since upgrading to 8.303 have had in the past week three pattern updates that seem to have affected the Web Security AV scanner. At this time all outbound traffic using IE9 is blocked by scanner. Automatic updates were continuing. last pattern 24940 seems to have caused a failure in update for 160 minutes. Anyhow, prior bulletins indicate solution is to turn off AV and reboot ASG. Once this is done to perform a manual update of AV. This changed the clock appropriately and indicated that system is able to ping outbound and that updates are performed. Turning on SMTP and POP3 protocol AV scans does not block email traffic; however, turning on Web Security AV scans will block outbound connectivity and provide the error No SCANNER INSTANCE. Licensure is present to support both Mail and Web Security. Is there a command line that I can utilize to determine if avira instance for Web Security is actually running or has become corrupt. Again in 5 years this is the first time I have experience this could use some advice?
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