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The connection was reset errors with transparent AD authentication

J0SHUA
My users are experiencing several "The connection was reset" errors when trying to authenticate through the transparent proxy capture page.  After about 20 retries they eventual get it to authenticate but they are very frustrated.  Has anyone run into this is and/or know what I need to do to stop it from happening?


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  • 0
    Hi Bob,

    Sorry for not responding.  I managed to get in touch with support and it was classified as a known issue.  They eventually released an update that included a fix for this issue.

    P.S.
    I have also figured out how to activate email notifications through the forum so I should get an email and not miss any responses.
Reply
  • 0
    Hi Bob,

    Sorry for not responding.  I managed to get in touch with support and it was classified as a known issue.  They eventually released an update that included a fix for this issue.

    P.S.
    I have also figured out how to activate email notifications through the forum so I should get an email and not miss any responses.
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