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itunes - web request blocked

hegl
What I have to configure to let itunes-connection passing websecurity on ASG version V8.301?

By default an exception is include as you see in the attachement.
In addition I try to activate authentication, URL Filter and SSL scanning, but without effect.

Following error message appear in logfile:
2012:03:20-11:40:27 SERVER1 httpproxy[7102]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="10.71.25.11" dstip="" user="" statuscode="403" cached="0" profile="REF_FCERpuvdQF (LAN)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="6580" request="0x8449728" url="ax.init.itunes.apple.com./bag.xml

I see that "Default Content Filter Action" is active instead of our "Standard-Filter" for e.g. youtube.com

2012:03:20-11:49:19 SERVER1 httpproxy[7102]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.71.25.11" dstip="173.194.70.91" user="USER1" statuscode="200" cached="0" profile="REF_FCERpuvdQF (LAN)" filteraction="REF_tWxggEhuPf (Standard-Filter)" size="156935" request="0xc4dec5a8" url="www.youtube.com/.../html"


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  • 0
    In what mode is the proxy running? Are you using profiles?

    I have good expiriences with the following way to get problem apps to work: 

    I create an exception for a source machine that skips everything but logging. Normaly, if the app works with that exceptin, you can see all used sites in the webfilter log and you can start creating exceptions for the needed sites.
     
    Regards
    Manfred
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  • 0
    In what mode is the proxy running? Are you using profiles?

    I have good expiriences with the following way to get problem apps to work: 

    I create an exception for a source machine that skips everything but logging. Normaly, if the app works with that exceptin, you can see all used sites in the webfilter log and you can start creating exceptions for the needed sites.
     
    Regards
    Manfred
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