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"Timeout while reading response from Server"

UweT
Hi there,

Astaro's web filter is getting a pain in the neck. It causes more and more frustration.

Right now we have a class of students in a room who have to do an exam/a test online using www.coa2.co.uk (Java based).

Some students want to finish the test, some others want to access the website and the Astaro comes up with a client error window in the browser: "Timeout while reading response from Server".

Reviewing the web filter log I even see different URLs having that problem: 


2012:02:03-11:23:18 disgwac httpproxy[6111]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="POST" srcip="172.16.2.42" dstip="194.168.43.38" user="" statuscode="502" cached="0" profile="REF_KbKfywLeRp (School)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xa3a1330" url="www.coa2.co.uk/.../" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension" error="Timeout while reading response from Server"

2012:02:03-11:23:18 disgwac httpproxy[6111]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.17.9.11" dstip="67.195.187.57" user="" statuscode="502" cached="0" profile="REF_mLsJvVcVuk (WLAN-CommunityRoom)" filteraction="REF_iKcUWRpPYS (CommunityRoom_Action)" size="5293" request="0x6d301a30" url="prod1.rest-notify.msg.yahoo.com/.../uta_siebert

2012:02:03-11:24:51 disgwac httpproxy[6111]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.2.129" dstip="94.100.179.72" user="asachechelashvili" statuscode="502" cached="0" profile="REF_KbKfywLeRp (School)" filteraction="REF_jufcKIaXDn (Students_Action)" size="4835" request="0x8432d1a8" url="jim12.mail.ru/connect


These are just 3 examples of many lines repeating in similar form.

The website above I had/have already excluded from everything: AV Scanning, URL ContentFiltering... but it doesn't help.

Do you have any suggestions?

Sincerely,
Uwe


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  • 0
    William is all about FAST! - and I can't say I blame him!  For every client, at every renewal, I (and, I'm sure William and other resellers) try to evaluate whether the client will spend less and be safer with Astaro appliances or their own hardware with Astaro software.

    You'll need to convince me that the issue isn't how you have configured name resolution...

    Cheers - Bob
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  • 0
    William is all about FAST! - and I can't say I blame him!  For every client, at every renewal, I (and, I'm sure William and other resellers) try to evaluate whether the client will spend less and be safer with Astaro appliances or their own hardware with Astaro software.

    You'll need to convince me that the issue isn't how you have configured name resolution...

    Cheers - Bob
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