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Website timeout but not if i bypass ASG

brownmb
Hi

My users are trying to access a website called www.itjungle.co.uk but when accessing, the Astaro comes back with a connection time out message.

If i bypass the Astaro and go out direct on our internet line via a separate firewall....its fine.

In the web filter logs it shows as;

" sub="http" name="web request blocked" action="block" method="GET" srcip="10.240.150.33" dstip="66.201.73.125" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4562" request="0x8bd4060" url="www.itjungle.com/" exceptions="url,ssl" error="Connection timed out" 




  • We are running the Astaro (8.202) as a Proxy service in Standard mode.
  • I have turned off Intrusion prevention.
  • I have re-boot the astaro multiple times.
  • I have added the to the exception list.


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  • 0
    Tried adding an exception but stil nothing;

    2011:11:25-15:58:56 snet-burl-fwast1 httpproxy[6242]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.240.150.52" dstip="94.229.170.93" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="21914" request="0x8b46058" url="www.ribblecycles.co.uk/.../jpeg"
    2011:11:25-15:59:29 snet-burl-fwast1 httpproxy[6242]: id="0002"
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  • 0
    Tried adding an exception but stil nothing;

    2011:11:25-15:58:56 snet-burl-fwast1 httpproxy[6242]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.240.150.52" dstip="94.229.170.93" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="21914" request="0x8b46058" url="www.ribblecycles.co.uk/.../jpeg"
    2011:11:25-15:59:29 snet-burl-fwast1 httpproxy[6242]: id="0002"
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