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Website timeout but not if i bypass ASG

brownmb
Hi

My users are trying to access a website called www.itjungle.co.uk but when accessing, the Astaro comes back with a connection time out message.

If i bypass the Astaro and go out direct on our internet line via a separate firewall....its fine.

In the web filter logs it shows as;

" sub="http" name="web request blocked" action="block" method="GET" srcip="10.240.150.33" dstip="66.201.73.125" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4562" request="0x8bd4060" url="www.itjungle.com/" exceptions="url,ssl" error="Connection timed out" 




  • We are running the Astaro (8.202) as a Proxy service in Standard mode.
  • I have turned off Intrusion prevention.
  • I have re-boot the astaro multiple times.
  • I have added the to the exception list.


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Parents
  • 0
    I don't have any trouble reaching 
    http://www.itjungle.com/

    However, 
    www.itjungle.co.uk
     doesn't resolve in DNS.

    statuscode="502" means that the server isn't happy with the proxy.  You can try an exception for Anti-Virus, but the only solution may be to tell the browsers to go direct to that domain.

    Cheers - Bob
Reply
  • 0
    I don't have any trouble reaching 
    http://www.itjungle.com/

    However, 
    www.itjungle.co.uk
     doesn't resolve in DNS.

    statuscode="502" means that the server isn't happy with the proxy.  You can try an exception for Anti-Virus, but the only solution may be to tell the browsers to go direct to that domain.

    Cheers - Bob
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