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What happens if I let the maintenance / support lapse?

zaqqum
I have a client who has a 110 or 120 and her reseller/consultant who sold her the unit is more or less refusing to let anyone other than himself administer the box. 
He also said that the unit is going to expire for network security / standard support this month.

She is at the point where she is going to dump the whole unit for something cheaper (and far more basic) which we would be able to administer.

I have two questions;
 - Assuming the support lapses, what effect will that have on the unit? 
 - Another question is, assuming I can reset the box, would I as a non-reseller be able to administer the box and/or purchase or renew the maintenance?

Thanks

Zaq


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  • 0
    :facepalm:

    no I didn't - I saw the break in the page and just assumed that was the end of the info. 

    Thank you for pointing out how lame I am [:P]

    Thank you so much, I really appreciate all your help.

    Zaq
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  • 0
    :facepalm:

    no I didn't - I saw the break in the page and just assumed that was the end of the info. 

    Thank you for pointing out how lame I am [:P]

    Thank you so much, I really appreciate all your help.

    Zaq
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