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8.103: Office 2010 Social Networks Accounts

Hello. I am trying to use the feature. when i choose the social network and type my username+password i get the message "Invalid username or password". The credentials are correct of course. HTTP/S proxy log reports "url="outlook.linkedinlabs.com/.../html".
i tried the following.At HTTP/s Proxy-advanced-Transparent mode skiplist i included my pc as well as outlook.linkedinlabs.com. i also created a "Certificate Trust Check" exception for IP address 8.12.43.151 which is outlook.linkedinlabs.com.
But still no result. am i missing something?
Any ideas are welcome[:)]
thanks

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0 BAlfson over 13 years ago

Please show the complete log line

Cheers - Bob
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0 gband over 13 years ago

Hello. the line is:
"httpproxy[6694]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="Client_IP" dstip="8.12.43.151" user="" statuscode="401" cached="0" profile="REF_dBFUfjzIdH (PROFILE NAME)" filteraction="REF_hqiTzsISLw (PROFILE NAME)" size="954" time="10342 ms" request="0xd754bd30" url="outlook.linkedinlabs.com/.../html"
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0 BAlfson over 13 years ago

size="954" time="10342 ms

An exception for Anti-Virus might work. If not, it looks like the Proxy is in "Transparent mode", so you might need to just add a DNS Host definition for outlook.linkedinlabs.com to the 'Transparent mode skiplist'.

Cheers - Bob
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0 gband over 13 years ago

Hello. The proxy is in transparent mode. i've already tried these, but no results. any other ideas? :-)
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0 gband over 13 years ago

I noticed tha the problem has to do with LinkedIn. Facebook is working.
Regards
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0 BAlfson over 13 years ago

If it's still showing up in the Content Filter log, then something needs to be added/corrected in the transparent mode skiplist. You might check the packet filter (firewall) log just to confirm that nothing's being dropped related to this.

Cheers - Bob
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0 gband over 13 years ago

Hello. i created a packet filter rule "Allow mypc-->any" so i don't have a problem with packet filtering. http log still shows the line i posted earlier "url="outlook.linkedinlabs.com/.../login" exceptions="certcheck" error="
any ideas to solve this? has anyone tried to used the feature successfully?
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0 BAlfson over 13 years ago

The transparent mode skiplist always works correctly, so, if the proxy captures the traffic, then there are two possibilities. Either you have a misconfiguration in the network definition in the skiplist, or you have your browser pointed at the Astaro Proxy on port 8080.

Cheers - Bob
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0 gband over 13 years ago

Hello. the browser doesn't have any proxy configured. the log reports only what i mentioned above. but still it doesn't work. has anyone worked with this feature successfully?
Regards
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0 Scott_Klassen over 13 years ago

Please show a screenshot of the host definition that you created to use in the skiplist.
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