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facebook photo upload problem

suriya
There is no problem if I upload directly without proxy. If the upload is through proxy, the progress bar will run to the end but never finished. I've tried disable IPS and virus scanning with no help. 

Astaro version 8.103


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  • 0
    Please show the relevant line(s) from the 'Content Filter (HTTP/S)' log.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Sorry, it was a long holiday. Here are the relevant lines. All the url has been whitelisted.

    DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="67" time="588 ms" request="0xad2e0610" url="www.facebook.com/.../waterfall.php
    2011:07:19-19:24:13 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="204.2.160.114" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="69576" time="1649 ms" request="0xadc64120" url="static.ak.fbcdn.net/.../BCk7kDEb0M_.swf
    2011:07:19-19:24:13 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="69.171.224.40" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="47" time="591 ms" request="0xadca4418" url="www.facebook.com/.../html"
    2011:07:19-19:24:14 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.146.52" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="67" time="746 ms" request="0xad23a2a0" url="pixel.facebook.com/.../waterfall.php
    2011:07:19-19:24:16 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="10.101.3.132" dstip="69.171.224.40" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="3040" time="2419 ms" request="0xad2e0610" url="www.facebook.com/.../
    2011:07:19-19:24:17 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="204.2.160.114" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="1962" time="529 ms" request="0xad23a2a0" url="static.ak.fbcdn.net/.../O2hwcUJOlm-.css
    2011:07:19-19:24:17 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="204.2.160.114" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="620" time="533 ms" request="0xad2e0610" url="static.ak.fbcdn.net/.../NoGBEHOl3Wf.css
    2011:07:19-19:24:17 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="204.2.160.114" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="1351" time="513 ms" request="0xadca77f0" url="static.ak.fbcdn.net/.../1s19GoObrxS.js
    2011:07:19-19:24:17 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="204.2.160.114" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="235" time="562 ms" request="0xadca4418" url="static.ak.fbcdn.net/.../M-vECQpbUNm.css
    2011:07:19-19:24:17 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="" user="Helpdesk" statuscode="200" cached="1" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="567" time="20 ms" request="0xad23a2a0" url="static.ak.fbcdn.net/.../png"
    2011:07:19-19:24:17 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="69.171.224.40" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="67" time="566 ms" request="0xadca4418" url="www.facebook.com/.../waterfall.php
    2011:07:19-19:24:18 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.147.56" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="67" time="746 ms" request="0xad2e0610" url="pixel.facebook.com/.../waterfall.php
    2011:07:19-19:24:36 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.151.69" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="25" time="55524 ms" request="0xac837868" url="0.0.channel.facebook.com/.../json"
    2011:07:19-19:25:32 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.151.69" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="25" time="55536 ms" request="0xadca77f0" url="0.0.channel.facebook.com/.../json"
    2011:07:19-19:26:27 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.151.69" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="25" time="55273 ms" request="0xac837868" url="0.0.channel.facebook.com/.../json"
    2011:07:19-19:27:23 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.151.69" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="25" time="55285 ms" request="0xadca77f0" url="0.0.channel.facebook.com/.../json"
  • 0
    2011:07:19-19:27:23 astarobkk httpproxy[5832]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.101.3.132" dstip="66.220.151.69" user="Helpdesk" statuscode="200" cached="0" profile="REF_DqIHuWgVJv (BKK_Surf_General)" filteraction="REF_oOtZpDfkmZ (BKK_IT_Filter)" size="25" time="55285 ms" request="0xadca77f0" url="0.0.channel.facebook.com/.../json" 


    It looks like Facebook doesn't like Proxies.  If this is a business, I don't know if I'd want to do the following.  My first guess would be the issue is with anti-virus, so you could create an exception for that for ^https?://[A-Za-z0-9.-]*\.facebook\.com

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Tried that but still doesn't work. Maybe the only way is to bypass proxy. Thanks anyway.
  • 0
    it works fine here.  FB's upload system has been quirky at best..the new system jsut plain sucks.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

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