Hi Guys,
I've got Astaro ASG320 appliance that we use in our company with approximately 100 users usingASG V8.
We have got a TID connection 10M/10M.
We have been experiencing slow internet speeds for all web & remote desktop traffic for quite some time. Some websites don't even load up completely & time out. The reason that I am confident its Astaro causing this problem is because of two reasons:
1. When I plug in a laptop directly into my router and access the web (bypassing astaro), I have got no issues, but as soon as i plug that laptop into my network those websites start to time out or don't load up properly. I have also tried testing it over the weekend and also with just the laptop plugged into the switch that connects to Astaro to eliminate and network congestion issues, but I got the same results.
2. On the same internet link, I have got a second network for our other business that doesn't use Astaro (have got a different firewall) and there seems to by no issues with any website access or speed issues from that network.
Users on the first network have been complaining a lot about speed and time out issues. I have tried disabling the HTTP/S filtering but it didn't help.
I have tried using proxy setting but that didn't work either.
I tried disabling all filtering rules, but still slow speeds. Added websites to exceptions, disabled scanning of the websites for Antivirus/Malware, etc etc etc but nothing seems to work.
I also got our support guys to enable caching and also got them to enable the pre-release of "local content filter" so that the database resides on our appliance hoping to make the web quicker... But nothing worked.
Any bright ideas on what else to do? I'm out of options and users are running out of patience [:S]
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