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Roku Box hangs at "Retreiving"

After installing the ASG my Roku box would hang at the "retreiving" message after selecting a movie. After reviewing many of the posts here and trying various settings for a Web Security Exception I finialy went ot the Web Security Advanced tab and added the Roku player to the Skip Transparent Mode hosts list. I first added a static DHCP mapping for the player and added a host definition so I could use a host name for the entry in the list. 

That took care of the problem. No security exception needed, just an entry to bypass the proxy.

Hope this saves others with a Roku time...


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  • Yep, had a customer with a home use installation that had the same problem, the ONLY solution I was able to come up was to add it to the Transparent Skiplist; the Roku just plain will not work with a Proxy.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.