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Sonos music services can't connect with Web security turned on

I have two Sonos Zoneplayers and noticed that I can't use music services such as Pandora and Rhapsody from them. (Note that direct web access to Pandora from a PC web browser works fine.)
When I opened the live log, I see entries like this:

2010:11:28-16:15:35 asg httpproxy[30000]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.16.33.105" dstip="208.85.41.36" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="11584" time="3593 ms" request="0x9f39be8" url="audio-sjl-t2-2.pandora.com/.../

Note that I am not in anyway restricting entertainment, internet radio/TV, etc. Also, the 172.16.33.105 is the Zone Player device.

I found that when I went to Web Security, Exceptions there were entries for sites like Adobe and Microsoft updates. I clicked "Clone" on the one for Adobe and created one for Pandora with "Matching these URLs" set to

^https?://[A-Za-z0-9.-]*pandora.com/

I also setup Rhapsody to the URLs I noticed blocked which were:

^https?://[A-Za-z0-9.-]*listen.vo.llnwd.net/
^https?://[A-Za-z0-9.-]*rhapsody.com/

These changes immediately helped.
My question is: Is this the best way to deal with this, or should I have used the "Going to these categories of Websites" on the Exceptions setup for a more generic fix? For example, I had no idea that Rhapsody would use a site called listen.vo.llnwd.net, nor do I know if that's the only site they'll use.

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0 RockinRay over 15 years ago

Have you tried creating Network Definitions for these devices and putting them in the Transparent Mode Skip List?

That most likely will take care of the problem.

Ray
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0 redboot over 15 years ago in reply to RockinRay
Have you tried creating Network Definitions for these devices and putting them in the Transparent Mode Skip List?
That most likely will take care of the problem.

@Ray
I believe what you're calling the Transparent Mode Skip List is the same thing I'm referring to in my inital post as "Web Security, Exceptions" tab.
If so, my approach has been to add the web server URL's and yours is to add the local devices. Is that correct?
I'll probably stay with my approach to protect those devices from other threats. For example, I just found that Netflix had to have a bunch of stuff added to let my PS3 access Netflix. If I bypassed the PS3, it would not be subject to other important web filtering.
Then again, I had to study the live logs to figure out which URL's to add for Netflix to work. For anyone else reading this post, these were the settings I needed to watch a streaming movie:
Skipping: Authentication / Antivirus / Extension blocking / URL Filter / Content Removal
Matching these URLs:
^https?://[A-Za-z0-9.-]*nflimg.com/
^https?://[A-Za-z0-9.-]*edgesuite.net/
^https?://[A-Za-z0-9.-]*llnwd.net/
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0 redboot over 15 years ago in reply to RockinRay
Have you tried creating Network Definitions for these devices and putting them in the Transparent Mode Skip List?
That most likely will take care of the problem.

@Ray
I believe what you're calling the Transparent Mode Skip List is the same thing I'm referring to in my inital post as "Web Security, Exceptions" tab.
If so, my approach has been to add the web server URL's and yours is to add the local devices. Is that correct?
I'll probably stay with my approach to protect those devices from other threats. For example, I just found that Netflix had to have a bunch of stuff added to let my PS3 access Netflix. If I bypassed the PS3, it would not be subject to other important web filtering.
Then again, I had to study the live logs to figure out which URL's to add for Netflix to work. For anyone else reading this post, these were the settings I needed to watch a streaming movie:
Skipping: Authentication / Antivirus / Extension blocking / URL Filter / Content Removal
Matching these URLs:
^https?://[A-Za-z0-9.-]*nflimg.com/
^https?://[A-Za-z0-9.-]*edgesuite.net/
^https?://[A-Za-z0-9.-]*llnwd.net/
Cancel
Vote Up 0 Vote Down

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