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enabling web filter,dropping any internet connection

mamarneh
hi guys,

I need yuor help regarding this issue.

When i enable the web filter on the astaro running 7.5, it drops any request to the internet.

I noticed that after disabling the web filter on it, everything started to work well again.

also tried to upgrade to version 8 and i am still facing the same issue.

i am wondering if there is something wrong in the device or it is a miss configuration 
 issue,please advice. 

Cheers,
mamarneh


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  • 0
    Hi, mamarneh , and welcome to the User BB!

    Compare the 'Packet Filter' and 'Content Filter (HTTP)' logfile lines when the Proxy is enabled and disabled.  What do you notice?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Hi Bob,

    Thank you for welcoming me in here.

    Actually, the end customer refused to keep the box in production, so i have to connect it again and check the log file in both cases and update you accordingly.

    Cheers,
    Moh
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  • 0 in reply to BAlfson
    Hi Bob,

    Thank you for welcoming me in here.

    Actually, the end customer refused to keep the box in production, so i have to connect it again and check the log file in both cases and update you accordingly.

    Cheers,
    Moh
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