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How to identify reason for blocking

ciscoman
Hi,
looking into my Web Security log there are a couple of sites which are blocked and I don' t know the reason why.
The proxy is really simply configured with the option
Allow content that does not match the criteria below.(there are some exceptions). Anti Virus is active.


example:
2010:03:29-00:38:48 ASG httpproxy[4738]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="10.16.208.68" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2264" time="65057 ms" request="0xb0309178" url="example1.com" exceptions="" error="" category="9998" reputation="neutral" categoryname="Uncategorized"

2010:03:29-00:52:28 ASG httpproxy[4738]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="10.16.208.63" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2196" time="3 ms" request="0xa6036730" url="other-example2.com/.../Hardware"



Is there a best practice to identify the blocking reason? Is the are category list available? The Astaro Web Filtering Site Test is not an option, because the URL might be internal ones.

Thanks
Cheers,


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    Go to http://my.astaro.com/ where you can join for free.  Once you have your free membership, you can submit a ticket.  Non-paying customers probably won't get a response, but they can report bugs.  Customers with support will get a response in a timely fashion according to their support level.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Go to http://my.astaro.com/ where you can join for free.  Once you have your free membership, you can submit a ticket.  Non-paying customers probably won't get a response, but they can report bugs.  Customers with support will get a response in a timely fashion according to their support level.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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