This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[ASG 7.504] can't access www.ebay.de through proxy

I've setup ASG 7.504 on an ESX-Server and imported the config from our old standalone ASG. User-Authentication works through AD. My Problem right now is, i cannot access www.ebay.de. ebay.at, ebay.ch or ebay.com is working without any problems.

here's what the http.log says:
http.log:2010:03:22-10:20:31 asg httpproxy[26577]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="0.0.0.0" user="user1" statuscode="502" cached="0" profile="REF_KvsmUKZJrN (int_nw)" filteraction="REF_QaifSKrLky (filter_www)" size="2170" time="1197 ms" request="0x80c0220" url="www.ebay.de/.../Classifieds"
DNS-Resulotion works fine, IPS is disabled. Whitelisting or creating an exception did not help.

Does anybody have any hints for me?


This thread was automatically locked due to age.
  • If clearing the DNS cache on the Astaro doesn't solve this, try a traceroute to www.ebay.de and I bet you'll see that your ISP needs to reboot a router.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • hey bob,

    clearing the dns-cache didn`t help. how should i see, that my provider (german t-com) needs to reboot a router? i did traceroute from several astaros behind t-com-dsl and they nearly look the same.

    some more ideas?
  • I think the router that's malfunctioning is the last one in to appear in Traceroute.  If you get all the way to ebay.de, then there's a different problem.  Looking again at your log line above, it appears that something in "filter_www" is stopping ebay.de.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA