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DNS resolution of fw-notify.net

mgb2
File downloads which normally display the status page are instead telling me the browser can't resolve downloader.fw-notify.net.  A command-line nslookup fails. Even if I specify one of the hosteurope.de systems as the name server, I get lookup failures.  

Is there anything I can do on my end to make this work, or am I at the mercy of the fw-notify.net name servers to be working correctly?


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  • 0
    Lindyman, can you describe your situation?  Version of Astaro?  Name and version of browser?  Exactly what you see when a download is blocked?  Size of the download?  Is there anything related in the 'Packet Filter' log?  What about the 'Content Filter (HTTP)' and 'Intrusion Protection' logs?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    - Version:  ASG v6 (ASG220 Release 6.314)
    - Issue on any browser (IE6, IE7, IE8, Firefox 2, Firefox 3, Google Chrome tested)
    - Error: Server not found - Firefox can't find the server at downloader.fw-notify.net
    - Any size download, corporate environment ... nobody can download (we'd use support but we just lost our support rep and don't have time to wait on hold at the moment)
    - Nothing in 'Packet Filter' log
    - Nothing in 'Intrusion Protection' log
    - 'Content Filter (HTTP)' shows the following:

    2009:10:12-17:52:27 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'
    2009:10:12-17:52:27 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'
    2009:10:12-17:52:27 (none) weed: Profile Default (Response) starting for: protocol:'http', user:'@', facility:'http-response', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libweedclam.so'
    2009:10:12-17:52:27 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'
    2009:10:12-17:52:28 (none) weed: Profile Default (Response) starting for: protocol:'http', user:'@', facility:'http-response', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libweedclam.so'
    2009:10:12-17:52:28 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'

    Thoughts?
Reply
  • 0 in reply to BAlfson
    - Version:  ASG v6 (ASG220 Release 6.314)
    - Issue on any browser (IE6, IE7, IE8, Firefox 2, Firefox 3, Google Chrome tested)
    - Error: Server not found - Firefox can't find the server at downloader.fw-notify.net
    - Any size download, corporate environment ... nobody can download (we'd use support but we just lost our support rep and don't have time to wait on hold at the moment)
    - Nothing in 'Packet Filter' log
    - Nothing in 'Intrusion Protection' log
    - 'Content Filter (HTTP)' shows the following:

    2009:10:12-17:52:27 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'
    2009:10:12-17:52:27 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'
    2009:10:12-17:52:27 (none) weed: Profile Default (Response) starting for: protocol:'http', user:'@', facility:'http-response', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libweedclam.so'
    2009:10:12-17:52:27 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'
    2009:10:12-17:52:28 (none) weed: Profile Default (Response) starting for: protocol:'http', user:'@', facility:'http-response', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libweedclam.so'
    2009:10:12-17:52:28 (none) weed: Profile Default (Request) starting for: protocol:'http', user:'@', facility:'request', src_address:'192.168.0.148' RESULT:'200', REASON:'' LAST SCANNER:'/usr/lib/libcofs.so'

    Thoughts?
Children
  • 0 in reply to Lindyman
    I can't remember back to V6, and I think most things have changed in V7.3 and later.  Although there will be no more Up2Dates to V6, I think Astaro will continue to support it until V8.

    Rather than call Astaro Support, the fastest way to get a response is to submit a ticket via http://www.astaro.com/license/open_support_case.  If you don't have a login, you can register for free.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA