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astaro 7.500 - Active Directory Prefetch Error

hello,

(first post! after all those years! )

anyway, back to the "problem" i am experiencing.


i have my ASG joined to my domain ( windows 2008 R2 x64 using windows 2008 r2 native domain)

i can successfully pass any test that requires a username / password ( i created a specific username for my ASG , usename is astaro-admin)


basically what i want to do is prefetch all my users so that i can create specific access rules based on "user privilege".

when i go to users=>authentication=>advanced

i then select my prefetch server ( ymxdc01.spsm.ca ), then in groups i select my "domain users" group. now onto the "prefetch now" button, everything works fine except that it does not find any users at all!!

2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: Starting synchronization for adirectory 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: Searching for users 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: Connecting to ldap server 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: ldap server: ldap://172.16.10.11:389 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: No group members found for group 'CN=Domain Users,CN=Users,DC=spsm,DC=ca' 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: Performing ldap search: 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: Ldap search returned 0 users 
2009:10:04-11:07:42 ymxgw01 user_prefetch[7237]: Search time: 0m 0s 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: Adding/updating users 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: ------------------------------------------------------------ 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: 0 user objects were found: 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: 0 users were created 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: 0 users were updated 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: 0 users are authenticated locally. 
2009:10:04-11:07:43 ymxgw01 user_prefetch[7237]: Overall time: 0m 1s 


but, if i put a user, the prefetch will complete successfully and will be listed in my users tab.


any help would be greatly appreciated.

wizardz


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