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mgh2468
This refuses to load. http://gaggle.redcondor.net/console/quarantine/preferences.action?token=bWlr There is more to the token, but not shown for security.

If I set a packet filter for web surfing and put a exception in the browser for gaggle.redcondor.net, I access the page just fine. So for some reason the proxy is blocking the load.

I do get statuscode="404" in the content filter were i should be 200.

Any ideas??

M


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  • 0
    Show the lines in the HTTP live log when the block occurs.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Show the lines in the HTTP live log when the block occurs.

    Cheers - Bob



    Here is the live log for when I access the site:
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="200" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="47074" time="36727 ms" request="0xb1c24200" url="http://gaggle.redcondor.net/console/quarantine/preferences.action?token=bW***************************************************************************" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1400" time="36457 ms" request="0xaf907670" url="http://gaggle.redcondor.net/extjs/resources/css/xtheme-gray.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1381" time="36457 ms" request="0xb1c59e40" url="http://gaggle.redcondor.net/extjs/ext-all.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1394" time="36461 ms" request="0xb18953e0" url="http://gaggle.redcondor.net/extjs/adapter/ext/ext-base.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1395" time="36462 ms" request="0xb18d8fb8" url="http://gaggle.redcondor.net/extjs/adapter/jquery/jquery.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1402" time="36248 ms" request="0xb1668110" url="http://gaggle.redcondor.net/extjs/adapter/pngFix/jquery.pngFix.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1414" time="36067 ms" request="0xb1c2ed08" url="http://gaggle.redcondor.net/console/js/Ext/ux/large-buttons/large-buttons.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1416" time="146 ms" request="0xb1c24200" url="http://gaggle.redcondor.net/console/js/Ext/ux/grid/livegrid/ext-ux-livegrid.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:45 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1396" time="36794 ms" request="0xb1838010" url="http://gaggle.redcondor.net/extjs/resources/css/ext-all.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1412" time="243 ms" request="0xaf907670" url="http://gaggle.redcondor.net/console/js/yui/range-slider/yui-range-slide.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1379" time="239 ms" request="0xb18953e0" url="http://gaggle.redcondor.net/console/yui.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1381" time="241 ms" request="0xb1c2ed08" url="http://gaggle.redcondor.net/extjs/ext-all.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1378" time="248 ms" request="0xb1668110" url="http://gaggle.redcondor.net/console/pd.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1395" time="435 ms" request="0xb1c24200" url="http://gaggle.redcondor.net/extjs/adapter/jquery/jquery.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1402" time="648 ms" request="0xb1c59e40" url="http://gaggle.redcondor.net/extjs/adapter/pngFix/jquery.pngFix.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1414" time="849 ms" request="0xb18d8fb8" url="http://gaggle.redcondor.net/console/js/Ext/ux/large-buttons/large-buttons.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1416" time="730 ms" request="0xb1838010" url="http://gaggle.redcondor.net/console/js/Ext/ux/grid/livegrid/ext-ux-livegrid.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1412" time="613 ms" request="0xaf907670" url="http://gaggle.redcondor.net/console/js/yui/range-slider/yui-range-slide.css" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1379" time="607 ms" request="0xb1668110" url="http://gaggle.redcondor.net/console/yui.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:46 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="x.x.x.x" user="username" statuscode="404" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="1378" time="826 ms" request="0xb18953e0" url="http://gaggle.redcondor.net/console/pd.js" exceptions="" error="" content-type="text/html" 
    2009:09:08-17:15:47 Astaro httpproxy[21632]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="x.x.x.x" user="username" statuscode="200" cached="0" profile="REF_eJkWcdGwNC (Internet HISD Proxy Profile)" filteraction="REF_IbqDYqtAan (STAFF)" size="153" time="984 ms" request="0xb1c2ed08" url="http://gaggle.redcondor.net/console/dwr/call/plaincall/__System.pageLoaded.dwr" exceptions="" error="" content-type="text/javascript"
  • 0
    All packets are "pass" in your log, so it's not the content filter.

    Sometime, a site can be really picky about response times, and the very slight delay caused by the Anti-Virus scan is enough to cause a connection to fail.  Since you trust this site, try creating an exception for anti-virus.

    Cheers - Bob
    PS Or maybe it's this: https://community.sophos.com/products/unified-threat-management/astaroorg/f/55/t/43966
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    I had already setup an exception. I even check all the exception choices, enter the DNS host name. Still does not load.

    So, to try the Proxy time how do I do that??
  • 0
    Login as root at the console and do the commands in the link above.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA