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website declined to show this webpage - HTTP 403 Forbidden

Kingbuzzo
Hi Fellas:

I have a user who cannot connect to the following site:

CRPA-ACRP Web Site: News

They just get the  error message.

We have an ASG425 using e-Dir SSO.

This is all I can see in the log:

2009:09:02-10:49:13 rastro1-2 httpproxy[22709]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="172.18.118.166" user="TEdwards" statuscode="200" cached="0" profile="REF_DpNJnpEFpS (Research)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="1" time="400 ms" request="0x878f378" url="8.17.248.22/.../x-fcs" 
2009:09:02-10:49:14 rastro1-2 httpproxy[22709]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="172.18.118.166" user="TEdwards" statuscode="200" cached="0" profile="REF_DpNJnpEFpS (Research)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="1" time="473 ms" request="0x878f378" url="8.17.248.22/.../x-fcs" 
2009

This site seems to be using some-sort of authentication but the user cannot even reach the root page to login.

The link seems to work fine thru BordumManger and ForeFront TMG however.

Thanks!


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  • 0
    That may be my mistake.

    Since it isn't getting to the HTTP proxy at all just ignore that IP - must be something else.

    I just don't get why this isn't working.

    I have no proxy exception.
  • 0 in reply to Kingbuzzo
    Works OK here... standard proxy mode, similar categories blocked, dual AV enabled.  Try creating an exception for that site that excludes all scanning features, etc. and see what happens.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0 in reply to Kingbuzzo
    Works OK here... standard proxy mode, similar categories blocked, dual AV enabled.  Try creating an exception for that site that excludes all scanning features, etc. and see what happens.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
  • 0 in reply to BrucekConvergent
    Just thought of something; do you have this problem on every PC?  I had a customer that got a browser hijacker installed on their computer that resulted in a similar issue; took me all day to figure it out.  Try a clean installed computer, maybe run Malwarebytes, etc. on the user's PC.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.