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Program Update Failing

atarso
Hi,

Trying to get ZoneAlarm update for my PC firewall but it keeps failing.  When I check HTTP filter logs, I see the following:

2009:06:24-06:03:03 Astaro httpproxy[3926]: id="0064" severity="info" sys="SecureWeb" sub="http" name="web request blocked, forbidden file extension detected" action="block" method="GET" srcip="192.168.10.2" user="" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2394" time="68 ms" request="0xb2937a58" url="dl4.zonealarm.com/.../zaSetup_80_298_000_en.exe

I've added exceptions for the hostname for extension blocking but it still gives the same error when I attempt to run the update .exe from my desktop.  Huh?


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  • 0
    Hi,

    Trying to get ZoneAlarm update for my PC firewall but it keeps failing.  When I check HTTP filter logs, I see the following:

    2009:06:24-06:03:03 Astaro httpproxy[3926]: id="0064" severity="info" sys="SecureWeb" sub="http" name="web request blocked, forbidden file extension detected" action="block" method="GET" srcip="192.168.10.2" user="" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2394" time="68 ms" request="0xb2937a58" url="http://dl4.zonealarm.com/u/dlr/bin/free/1025_en/zaSetup_80_298_000_en.exe?app=inclient&date=1" exceptions="" error="" category="175" categoryname="Software/Hardware" extension="exe" filename="zaSetup_80_298_000_en.exe" reason="extension" 

    I've added exceptions for the hostname for extension blocking but it still gives the same error when I attempt to run the update .exe from my desktop.  Huh?


    At least at that time the proxy didn't know anything about that exception - otherwise the exception field in the logline above would show that. Does it work if you switch the off and on again? Can you show us your exception?

    Regards,

    Sven.
  • 0 in reply to svens
    It dawned on my the instant I submitted the post!

    Hopefully it helps someone else in the future at least [:$])

    I was specifying:

    http://dl4.zonealarm.com/u/dlr/bin/free/1025_en/zaSetup_80_298_000_en.exe?app=inclient&date=1

    as the URL for the exception, but really it should be:

    http://dl4.zonealarm.com/u/dlr/bin/free/1025_en/

    I also specified a file extension exception for the *.exe extension (not sure if that was needed though since I exempted the URL?)
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