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Web Content Filtering and AV (Virtual ASG v7.403)

I noticed today that my clients are unable to browse any websites. When I view the logs it states that unable to start scanner. A quick check of the logs indicates that the AV scanner failed to start and thus wont allow any scanning. I've tried disabling the AV scanner and browsing returns to normal. 

When enabling the AV scanner the following log entries are made:
2009:06:09-11:46:28 ASGFirewall httpproxy[3704]: [ (nil)] epoll_loop (epoll.c:658) reloading config
2009:06:09-11:46:38 ASGFirewall httpproxy[3704]: [ (nil)] avira_loaddb (avirascanner.c:419) Avira init failed: 9 (VDF file read error)
2009:06:09-11:46:52 ASGFirewall httpproxy[3704]: [ (nil)] epoll_loop (epoll.c:664) done

Any ideas on how to correct or fix the broken scanner issue?


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  • Please submit a support ticket to Astaro, then let us know the solution.

    In fact, we've been running 7.403 since it was soft-released and have had no difficulties.  I should note that we aren't scanning HTTPS traffic.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Please submit a support ticket to Astaro, then let us know the solution.

    In fact, we've been running 7.403 since it was soft-released and have had no difficulties.  I should note that we aren't scanning HTTPS traffic.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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