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FTP Problem Internet explorer

air1
Hi, I have a problem with FTP and Internet explorer.

When i access a FTP site anonymous i have no problem, but when i access a FTP site with user credentials i get a "authorisation required" notification from astaro. I don't get a popup for my user credentials of the FTP site.

Strangly it works fine in Firefox.. there i do get a login popup from the FTP site.

We use:
Astaro Webgateway 7.401
Internet explorer 6

any idea ?

Regards, Alex


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Parents Reply Children
  • 0 in reply to cotto
    I reported this sometime back to Astaro; seems this is a bug in the new proxy engine (this was not a problem with Squid)... I imagine they are working on it.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Here a articel from the microsoft KB
     
    Issue:

    When client PC's try to connect to the an FTP site from within internet explorer that requires authentication they do not get the logon box. Instead they receive an error 502.

    This is an issue with Internet Explorer 7 when behind a firewall. When using machine with Internet Explorer 6 installed the logon box is displayed as expected.

    Resolution:
    To work round this issue do one of the following:

    1. Open a Windows Explorer windows and type the ftp://address/. The logon box will be displayed and the user can log into the site as normal
    2. Enclose the username and password in the address using the following format: ftp://username[:P]assword@sitename/
    3. Open Internet Explorer 7
        a. From the Tools menu click Menu Bar
        b.Type the address ftp://sitename/
        c. When the use gets the error select View and Open FTP site in Windows Explorer

    This is a documented "feature" of  IE7.