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User Authentication

User Authentication
Priority: High
Description: My Astaro users are unable authenticate from active directory. System was added to my active directory but it will not allow AD user to connect using web proxy.It actually came?s up with the prompt for user name and password but when they type in their logon credentials it say user name not found
Please can you assist as have following the instructions on the documentation but doesn?t seems to came right.


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  • Does your Astaro show the users of your Active Directory under Users or not??
  • Also, check the 'Content Filter (HTTP)' log to see if users are identified by name or only by IP address.

    Please post pictures of the Astaro AD server configuration and of your AD group definition.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA