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Hulu.com Video Streaming

I am having trouble getting this site to work with the HTTP Proxy.  If you have got this working please let me know.

The proxy on and content filtering set to block only nudity, spyware and malware. 

I am able to browse the site but when I launch the video it trys to load the video then times out.

I turn off the proxy and everything works fine.

I am using v7.303. 

Here is the proxy log I had to remove potions of the log to fit in this post.
At the point that you first see "content-type="application/x-fcs"" that is when the flash video player hangs.

2008:10:29-11:31:09 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="304" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="0" time="55 ms" request="0x8194448" url="www.hulu.com/OmnitureActionSource.swf" error=""

2008:10:29-11:31:15 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs03.astaro.com' access time: 68ms

2008:10:29-11:31:15 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs06.astaro.com' access time: 93ms

2008:10:29-11:31:15 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs07.astaro.com' access time: 129ms

2008:10:29-11:31:15 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs09.astaro.com' access time: 480ms

2008:10:29-11:31:16 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs08.astaro.com' access time: 567ms

2008:10:29-11:31:16 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs01.astaro.com' access time: 264ms

2008:10:29-11:31:16 (none) httpproxy[15280]: [ (nil)] sc_check_servers (scr_scanner.c:713) server 'cffs02.astaro.com' access time: 270ms

2008:10:29-11:31:40 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="144664" time="419 ms" request="0x8194448" url="www.hulu.com/.../chuck-chuck-versus-tom-sawyer" error=""

2008:10:29-11:31:40 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="43" time="105 ms" request="0x818fd10" url="data.wa.marketingsolutions.yahoo.com/.../ysmlc.gif

2008:10:29-11:31:41 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="35" time="150 ms" request="0x81976f0" url="pixel.quantserve.com/pixel;r=8231648;fpan=0;fpa=1221571890-44606489-78303086;fpbn=0;fpb=664908040;ns=0;url=http://www.hulu.com/watch/41148/chuck-chuck-versus-tom-sawyer;ref=http://www.hulu.com/popular/episodes/today;ce=1;je=1;sr=1280x1024x32;dc=1221571890-44606489-78303086;dst=0;et=1225297891122;tzo=300;a=p-85E9Mbo27Crs6;labels=Web.Hulu.Watch.NBC.Chuck.Chuck-Versus-Tom-Sawyer" error=""

2008:10:29-11:31:41 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="304" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="0" time="385 ms" request="0x818fd10" url="www.hulu.com/player.swf" error=""

2008:10:29-11:31:42 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="304" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="0" time="29 ms" request="0x818fd10" url="www.hulu.com/OmnitureActionSource.swf" error=""

2008:10:29-11:31:42 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="3463" time="153 ms" request="0x8194448" url="www.hulu.com/sec.swf

2008:10:29-11:31:42 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="304" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="0" time="26 ms" request="0x818fd10" url="www.hulu.com/beaconservice.swf" error=""

2008:10:29-11:31:43 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="304" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="0" time="65 ms" request="0x818e290" url="r.hulu.com/crossdomain.xml" error=""

2008:10:29-11:31:43 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="6099" time="132 ms" request="0x818e290" url="r.hulu.com/videos

2008:10:29-11:31:43 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="87" time="112 ms" request="0x81937b8" url="releasegeo.hulu.com/geoCheck" error=""

2008:10:29-11:31:43 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="3453" time="198 ms" request="0x81939e0" url="releasegeo.hulu.com/content.select

2008:10:29-11:31:44 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="202" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="0" time="90 ms" request="0x81976f0" url="http://t." error=""

2008:10:29-11:31:44 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="187" time="31 ms" request="0x8191e68" url="cp39465.edgefcs.net/crossdomain.xml" error=""

2008:10:29-11:31:44 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="22717" time="450 ms" request="0x807a780" url="assets.hulu.com/.../nbc.png" error=""

2008:10:29-11:31:48 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="17" time="303 ms" request="0x819a410" url="12.183.124.109/.../x-fcs"

2008:10:29-11:32:08 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="1" time="282 ms" request="0x8198a78" url="12.183.124.109/.../x-fcs"

2008:10:29-11:32:31 (none) httpproxy[15280]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="(Protected IP)" user="" statuscode="200" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="1" time="334 ms" request="0x81990b0" url="12.183.124.109/.../x-fcs"


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Parents
  • In Web Security >> Advance tab do you have "Bypass content scanning for streaming content" enabled? If not check of the box and click apply, then try and access the the video.

    The other thing you might want to check is any blocked sites from your IP using the live log. I had a user who had problems accessing a live feed from MLB.com. It drove me nuts as to the # of urls you had to get to inorder get the feed. Finally I said the hell with it and told the user they were here to work and they can watch baseball at home, lol.

    Hope this helps some what.
  • I have "Bypass content scanning for streaming content" enabled. 

    I did a packet capture with Ethereal when it worked  to determine what had to be opened up but like you said there were several URL's and IP's too many to try and create rules for. Also since the media is hosted in various locations it might load one video but not another.

    The thing is that I am not seeing anything rejected or blocked in the proxy log.
  • I found another post about this in another forum.

    https://community.sophos.com/products/unified-threat-management/astaroorg/f/54/t/38972

    Adding an allow rule for port 1935 solved the problem.

    This is strange because when the proxy was off I was not allowing that port and the video was working.
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