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HTTP Proxy and DNS

I've recently upgraded from 7.011 to 7.104
I use the HTTP Proxy(transparent) and the Content filter
After upgrading it doesn't appear that the http proxy is able to get DNS resolution.
When I turn off the proxy the requests go through fine.  When it is on though I receive an error page saying:

While trying to retrieve the URL:  http://google.com/
Error message:  DNS resolution timeout
Your cache administrator is: 


ANY help will be appreciated!

Here is a copy of the LiveLog for the 

2008:05:12-13:11:29 (none) httpproxy[9474]: Integrated HTTP-Proxy (c) 2007 Astaro AG
2008:05:12-13:11:29 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_config" file="httpproxy.c" line="429" message="loading httpproxy.ini"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs01.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs02.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs03.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs04.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs05.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs06.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs07.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs08.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="scr_reload" file="scr_scanner.c" line="331" message="called"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs01.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs02.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs03.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs04.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs05.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs06.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs07.astaro.com: Temporary failure in name resolution"
2008:05:12-13:11:33 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs08.astaro.com: Temporary failure in name resolution"
2008:05:12-13:12:01 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs01.astaro.com: Temporary failure in name resolution"
2008:05:12-13:12:01 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs02.astaro.com: Temporary failure in name resolution"
2008:05:12-13:12:02 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs03.astaro.com: Temporary failure in name resolution"
2008:05:12-13:12:02 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs04.astaro.com: Temporary failure in name resolution"
2008:05:12-13:12:02 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_resolve_server" file="scr_scanner.c" line="390" message="DNS: cffs05.astaro.com: Temporary failure in name resolution"
2008:05:12-13:12:02 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x81e7c18" function="sc_categorize_url" file="scr_scanner.c" line="932" message="no categorization received for url: http://google.com/"
2008:05:12-13:12:09 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x81e7c18" function="dns_expire" file="dns.c" line="761" message="dns query timed out, retransmitting (retry 1)"
2008:05:12-13:12:14 (none) httpproxy[9474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x81e7c18" function="dns_expire" file="dns.c" line="761" message="dns query timed out, retransmitting (retry 2)"
2008:05:12-13:12:19 (none) httpproxy[9474]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request could not be delivered due to an error" action="block" method="GET" srcip="172.16.1.50" user="" statuscode="500" cached="0" profile="profile_1" filteraction="action_REF_DefaultHTTPCFFAction" size="2119" time="17998 ms" request="0x81e7c18" url="google.com/" error="DNS resolution timeout" category="1720" categoryname="Categorization Failed" 


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Parents
  • Jack,

    Correct.  If I turn on transparent mode, the above logs are what I see, and I cannot browse.  All I get back is the DNS resolution timeout error page from my Astaro box.

    Once I turn on Standard mode, I am able to browse just fine.  Nothing is reported in the 'Web Security Statistics' windows either.  Before, with Transparent mode on, this would be populated.

    Doing DNS lookups gives no results.  I get 'DNS lookup did not deliver a result'.  This is in Standard and Transparent modes.

    XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | GB Ethernet x5

Reply
  • Jack,

    Correct.  If I turn on transparent mode, the above logs are what I see, and I cannot browse.  All I get back is the DNS resolution timeout error page from my Astaro box.

    Once I turn on Standard mode, I am able to browse just fine.  Nothing is reported in the 'Web Security Statistics' windows either.  Before, with Transparent mode on, this would be populated.

    Doing DNS lookups gives no results.  I get 'DNS lookup did not deliver a result'.  This is in Standard and Transparent modes.

    XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | GB Ethernet x5

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