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Pandora access

This one is driving me nuts. I have everything setup to allowing streaming but www.pandora.com will not go through for the audio. This is what I see in the logs. I have another astaro box setup the same way and works fine. This user has full access through the http proxy.

2008:02:13-14:30:06 (none) httpproxy[4849]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="block" method="GET" srcip="10.1.105.200" user="***x" statuscode="500" cached="0" profile="profile_0" filteraction="action_REF_oCcQxNBuum" size="0" time="32430 ms" request="0x98da8a8" url="audio-ntt-1.pandora.com/.../

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0 svens over 18 years ago

Hi,
This one is driving me nuts. I have everything setup to allowing streaming but www.pandora.com will not go through for the audio. This is what I see in the logs. I have another astaro box setup the same way and works fine. This user has full access through the http proxy.

2008:02:13-14:30:06 (none) httpproxy[4849]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="block" method="GET" srcip="10.1.105.200" user="***x" statuscode="500" cached="0" profile="profile_0" filteraction="action_REF_oCcQxNBuum" size="0" time="32430 ms" request="0x98da8a8" url="http://audio-ntt-1.pandora.com/access/?version=4&lid=36695594&token=xXn0OCh%2B0%2Btg3puMWVmypeAG1AssuFDWBg6AHOk60rup9zA%2F73Pcp%2FRx0ZN%2F%2FYrT%2BgLU0sthZqCF282%2FjfyUoAu%2Fj5yR7r4WRb6SKDQP818V8TMCLEAVbSbFcUax5%2F9J4LU23WlJAGhum3Tu1zBmXRiOIeakYFsaWfTLdShW4%2FJL43zxTY1l1KJrbTzIKW0%2Fk7CcGF39cXgcIn%2FCSmfc8ymoRVvgxP8AfoHbj6JG6BuWYvRuRpl3Rzj58kX6IWvLGZgJIrrJa5%2FxtmoBAI%2FaIHZXgbMxvCh%2FhoCr38vc08qOkXmdFc5KSw%3D%3D" error="deferred download status refresh timeout, removing" category="1710" categoryname="Uncategorized"

Either you have the 'Bypass content scanning for streaming content' option in Web Security -> HTTP -> Advanced switched off, or they are using a content type which Astaro doesn't recognize as streaming media.

Cheers,

Sven.
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0 RobFoster_01 over 18 years ago in reply to svens

Hi,

Either you have the 'Bypass content scanning for streaming content' option in Web Security -> HTTP -> Advanced switched off, or they are using a content type which Astaro doesn't recognize as streaming media.

Cheers,

Sven.

That's what I initially thought but streaming *used* to work with 7.101 and I know that personally I've got the bypass option turned on. Personally I don't care, but our CEO likes pandora....
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0 RobFoster_01 over 18 years ago in reply to svens

Hi,

Either you have the 'Bypass content scanning for streaming content' option in Web Security -> HTTP -> Advanced switched off, or they are using a content type which Astaro doesn't recognize as streaming media.

Cheers,

Sven.

That's what I initially thought but streaming *used* to work with 7.101 and I know that personally I've got the bypass option turned on. Personally I don't care, but our CEO likes pandora....
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0 warper over 18 years ago in reply to RobFoster_01

I had reported the issue with Astaro the day after I posted here. I have not heard anymore from them. We have found one interesting thing though. Firefox seems to be less of an issue than IE. Personally I hate IE and only use firefox unless a site only works with IE. So the customer that the support ticket was put in for is using firefox for that for the time being.
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0 RockinRay over 17 years ago in reply to warper

I tested Pandora on 7.104 just this morning and it works fine for me...
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0 warper over 17 years ago in reply to RockinRay

Using IE 7?
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0 RockinRay over 17 years ago in reply to warper

Yes - I have used the following:

IE7, IE8 (Beta), Firefox, and Safari - all appears to be fine!

Ray
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0 RFCat_vk_01 over 17 years ago in reply to RockinRay

Hi,
could this be your bosses problem

"We are deeply, deeply sorry to say that due to licensing constraints, we can no longer allow access to Pandora for listeners located outside of the U.S. We will continue to work diligently to realize the vision of a truly global Pandora, but for the time being we are required to restrict its use. We are very sad to have to do this, but there is no other alternative."

Ian M
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0 tvuolo over 17 years ago in reply to RFCat_vk_01

I was having the same problem in v7.306.
Eventually it would connect, but it took 2 or 3 minutes.

I fixed it by going to:
Web Security > HTTP > Exceptions
I added a new exception:
Name: Pandora
Skip all checks
OR matching these URLs: pandora.com
Comment: Allow Pandora

Save.

I hope that helps!
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