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Problem with surf control category.

Simon Shaw
When browsing Dell's site, I get no images.

Checking logs on Astaro shows:
forbidden category detected" category="1170" categoryname="Nature / Environment / Animals" action="block" reason="category" srcip="192.168.***.XX" user="" url="i.dell.com/.../montage43.js" method="GET" size="0"

However, if I go to Astaro's support page and manually check the URL i.dell.com I get the correct category. (Infrastucture).

Software / Hardware / Distributors
For V7:
http://i.dell.com is in our list and categorized as Infrastructure


Any ideas?


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  • 0
    When browsing Dell's site, I get no images.

    Checking logs on Astaro shows:
    forbidden category detected" category="1170" categoryname="Nature / Environment / Animals" action="block" reason="category" srcip="192.168.***.XX" user="" url="http://i.dell.com/images/global/js/montage43.js" method="GET" size="0"

    However, if I go to Astaro's support page and manually check the URL i.dell.com I get the correct category. (Infrastucture).

    Software / Hardware / Distributors
    For V7:
    http://i.dell.com is in our list and categorized as Infrastructure


    Any ideas?


    Simon,

    Depends what you want or can do?

    you van make an Exception or edit the Content filter Category!
    The sub category is Lifestyle
    Is this site browsed from different pc's or just one?
  • 0 in reply to SilverOne
    Hi,

    You can check and request website categories here:
    http://www.astaro.com/tool/urlreport

    Cheers,

    Gary
  • 0 in reply to gakenny
    It's already categorised correctly, what I want to know is why Astaro FIREWALL reporting diff category to the manual check?

    Yes I could make an exception but I'm curious to why this is happening....