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Website Images not Appearing (ASL 7.001)

Chewie71
There seems to be a problem displaying images from some websites.  For example, cnn.com does not work but images on foxnews.com work fine.  There are other pages that are having the same problem.

I just installed ASL 7.001 here last night and enabled the HTTP Proxy, Web AV, and Content Filtering, and I imagine it's in there somewhere.

Any help tracking this down would be appreciated.

Thanks,
Matt


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  • 0
    Hi Chewie71,

    please check the http log (Content Filter (HTTP)) and post the interesting part here.
  • 0 in reply to Markus Hennig
    Here is one of the instances where I tried to get to CNN.  Looks like it's been categorized as "Suspicious" which I am blocking in the content filter.  Is CNN supposed to be on the "Suspicious" list? 

    2007:02:08-13:39:28 (none) httpproxy[17147]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" srcip="192.168.1.99" user="" url="www.cnn.com/" method="GET" size="106773" 

    2007:02:08-13:39:28 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../main.css" method="GET" size="0" 

    2007:02:08-13:39:28 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../common.css" method="GET" size="0" 

    2007:02:08-13:39:28 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../main.js" method="GET" size="0" 

    2007:02:08-13:39:28 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../mainVideoMod.js" method="GET" size="0" 

    2007:02:08-13:39:29 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../flash_detect.js" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" srcip="192.168.1.99" user="" url="ar.atwola.com/.../adsWrapper.js" method="GET" size="6829" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../ad_head0.js" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../cnn_adspaces.js" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../logo_cnn.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../sr.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../ld.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../am.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../lkl.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../ac.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../ng.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../cnnCeildivider.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../hdr_search.gif" method="GET" size="0" 

    2007:02:08-13:39:30 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../hdr_the_web.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../hdr_cnn_com.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../Live_screen.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../hdr_yahoo.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../txt_what_is_pipe_blue_wt.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../whatsthis_white_2.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../9pm.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../247x60.lkl.hudson.mcphee.jpg" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../cl_bar.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../newt1.ny.snow8.ap.jpg" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../ireport.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../dotted.line.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../icon_video.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../see.gif" method="GET" size="0" 

    2007:02:08-13:39:31 (none) httpproxy[17147]: id="0060" severity="" sys="SecureWeb" sub="http" name="" category="1730" categoryname="Suspicious" action="block" reason="category" srcip="192.168.1.99" user="" url="i.a.cnn.net/.../send.hdr.gif" method="GET" size="0" 
  • 0 in reply to Chewie71
    Chewie71,

    What are the filter settings for your Profile?
    Look at these 2 settings[X]

    Block uncategorized
    Suspicious and Uncategorized

    Set them to OFF and test again, do you get Images??
  • 0 in reply to SilverOne
    Yes...if I don't block the "Suspicious and Uncategorized" content, then they come out just fine.  I'm just curious why ALL images on CNN would be categorized as suspicious.

    The "Suspicious and Uncategorized" category is pretty much useless.  Does anybody have this enabled?  I've tried it in a couple different instances, and each time I've quickly removed it from my list because it makes too much on the Internet unusable.

    I guess I could submit the affected sites to get recategorized, but users want it fixed yesterday and I don't know how long it generally takes to get something recategorized.

    Thanks,
    Matt
Reply
  • 0 in reply to SilverOne
    Yes...if I don't block the "Suspicious and Uncategorized" content, then they come out just fine.  I'm just curious why ALL images on CNN would be categorized as suspicious.

    The "Suspicious and Uncategorized" category is pretty much useless.  Does anybody have this enabled?  I've tried it in a couple different instances, and each time I've quickly removed it from my list because it makes too much on the Internet unusable.

    I guess I could submit the affected sites to get recategorized, but users want it fixed yesterday and I don't know how long it generally takes to get something recategorized.

    Thanks,
    Matt
Children
  • 0 in reply to Chewie71
    Suspicious and Uncategorized:

    Sub-Categories:
    1/Uncategorized
    2Categorization Failed
    3/Suspicious

    Online HELP

    Block Uncategorized Web Sites: Enabling this option will prevent the browser from opening web sites of unknown content. This function can be considered as a fallback security mechanism in case a potentially unwanted web site has not yet been categorized as such.

    One benefit of this function is to protect the user from so-called phishing attacks. Usually, phishing e-mails contain suspicious links to faked web sites, tricking the user into revealing personal and confidential information. If not already classified as harmful, those links are either of category Uncategorized, Categorization Failed, or Suspicious. By selecting this option, those categories will be blocked. Thus, even if a phishing message has been delivered, the user won't be able to open the fraudulent URL.

    SO......
    Under proxy profiles:
    Put these in and under Filter Assigments: you can use your required settings.

    Let me know.