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Trying to reset passwords using Setup but keep running into "Missing Access Right to credential store" error

KeithBernard

We are in the process of changing passwords and I reset the SophosDB AD password which broke Enterprise Console.  The recommended way is to re-run setup.exe, but everytime I do, I get a "Missing access rights" error.  The Credential Store is running under NT SERVICE\Sophos.Credential.Store.Service and NT SERVICE\All Services has logon as service rights.  How do I get past this error?



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    You've posted this in the wrong group ... this is for UTM firewall.  Although I am a moderator I can't seem to be able to move this to the proper group (this forum SW is a mystery sometimes).  Try reposting here:  Sophos Community  -- and I'd start a support case.  I think I also recall seeing something about this is in the KB too.