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Log Me in Remote Session with Support

I cannot do remote sessions with Sophos on LOGME IN over our VPN and LAN network

I can open the http://123rescue.com/ but the app fails to connect to rep. 
what are the ports and URL  required to be whitelisted over our network?



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  • FormerMember
    0 FormerMember in reply to BAlfson

    Hi ,

    You are right, the information I provided was not straight forward as I was not aware of the current configuration on the firewall. 

    However, it depends on what module is blocking 123rescue.com, and based on we can suggest the next step. If disabling the web proxy allowed you to connect to 123rescue.com, add logmein.com to web exceptions, and see if that helps? 

    Thanks,

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