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404 not found

LGSommers

Has anyone ever encountered an issue like this?

Unable to access a website if Web Filtering is ON. If its disabled, it works fine.

Adding that site's IP in skip dest list is still the same. 404 not found

Web filtering logs looks like this:

2015:11:05-15:37:17 myfw httpproxy[29275]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="y.y.y.y" dstip="x.x.x.x" user="" ad_domain="" statuscode="404" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="382" request="0x11e88000" url="thewebsite.com" referer="" error="" authtime="0" dnstime="32" cattime="0" avscantime="0" fullreqtime="150602" device="0" auth="0" ua="Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size"

Adding an exception didnt help.

Tried wgetting the site.


myfw:/root # wget -O /dev/null http:// thewebsite.com
http://: Invalid host name.
--2015-11-05 15:45:36--  http:// thewebsite.com
Resolving thewebsite.com... x.x.x.x
Connecting to thewebsite.com|x.x.x.x|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2015-11-05 15:45:37 ERROR 404: Not Found.

Any ideas? Thanks! 
(i miss the old forum :( )

(note: i edited some entries such as the site and its ip)



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Parents
  • 0
    Well, there were some proxy issues in 9.315, that have been fixed in both 9.317 and 9.351, but both of these are soft-release. The confusing thing is that you are seeing the same thing using wget from shell, which definitely bypasses the proxy (as does curl). At this point, with limited log information and inability to replicate the issue, if it were me, I'd get onto 9.317-005 or 9.351-003. I can't link you to the release notes, because they were on the old forum.

    For 9.317, you will need the following files:
    ftp.astaro.de/.../u2d-sys-9.315002-316004.tgz.gpg
    ftp.astaro.de/.../u2d-sys-9.316004-317005.tgz.gpg

    For 9.351, use these instead:
    ftp.astaro.de/.../u2d-sys-9.315002-350012.tgz.gpg
    ftp.astaro.de/.../u2d-sys-9.350012-351003.tgz.gpg

    Whichever you choose, upload both files to Management > Up2Date > Advanced. After a couple of minutes to unpack and verify, they will both be available at Management > Up2Date > Overview for installation. Once both are there, you can click update to latest version and they will be ganged together and installed with only one reboot necessary. I'd say that the 9.351 would be the better bet, as it works for me on that version.

    Other than that, your best bet is to open a case with support, if you have a paid license. They'd be able to get onto your system and do deeper diagnosis in a timely manner, than is possible via forum posts back and forth.
Reply
  • 0
    Well, there were some proxy issues in 9.315, that have been fixed in both 9.317 and 9.351, but both of these are soft-release. The confusing thing is that you are seeing the same thing using wget from shell, which definitely bypasses the proxy (as does curl). At this point, with limited log information and inability to replicate the issue, if it were me, I'd get onto 9.317-005 or 9.351-003. I can't link you to the release notes, because they were on the old forum.

    For 9.317, you will need the following files:
    ftp.astaro.de/.../u2d-sys-9.315002-316004.tgz.gpg
    ftp.astaro.de/.../u2d-sys-9.316004-317005.tgz.gpg

    For 9.351, use these instead:
    ftp.astaro.de/.../u2d-sys-9.315002-350012.tgz.gpg
    ftp.astaro.de/.../u2d-sys-9.350012-351003.tgz.gpg

    Whichever you choose, upload both files to Management > Up2Date > Advanced. After a couple of minutes to unpack and verify, they will both be available at Management > Up2Date > Overview for installation. Once both are there, you can click update to latest version and they will be ganged together and installed with only one reboot necessary. I'd say that the 9.351 would be the better bet, as it works for me on that version.

    Other than that, your best bet is to open a case with support, if you have a paid license. They'd be able to get onto your system and do deeper diagnosis in a timely manner, than is possible via forum posts back and forth.
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