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Site-to-Site SSL-VPN crashed by QoS !?

Hi,

I've got a strange issue with a SSL-based site-to-site VPN between two Sophos UTMs, both running firmware version 9.4

the SSL-tunnel was performing well until I added QoS-rules on the SSL-server's side.

My setup looks like this

site1: network behind the SSL-server

site2: network behind the SSL-client

site3: other network connected through Sophos-RED

 

The treffic-selcotrs are configured like

source: site3

service: voip-reverse (dest.-port=1:65535 ; source-port=5060:5061)

destination: site1

and

source: any

service http-reverse (dest.-port=1:65535 ; source-port=80,443)

destination: site1

 

the bandwidth pools for both traffic selectors are bound to the internal interface.

 

Now, when the Sophos at site2 is trying to connect its SSL-tunnel it fails with the following log entry:

Connection reset, restarting [0]
2017:06:29-21:25:29 gate-site2 openvpn[12968]: PLUGIN_CLOSE: /usr/lib/openvpn/plugins/openvpn-plugin-utm.so
2017:06:29-21:25:29 gate-site2 openvpn[12968]: SIGHUP[soft,connection-reset] received, process restarting
2017:06:29-21:25:29 gate-site2 openvpn[12968]: DEPRECATED OPTION: --tls-remote, please update your configuration
2017:06:29-21:25:29 gate-site2 openvpn[12968]: OpenVPN 2.3.10 i686-suse-linux-gnu [SSL (OpenSSL)] [LZO] [EPOLL] [MH] [IPv6] built on Oct 25 2016
2017:06:29-21:25:29 gate-site2 openvpn[12968]: library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.09
2017:06:29-21:25:29 gate-site2 openvpn[12968]: Restart pause, 10 second(s)
2017:06:29-21:25:30 gate-site2 openvpn[13305]: TCP connection established with [AF_INET]a.b.c.d:443 (via [AF_INET]192.168.0.2:39784)
2017:06:29-21:25:30 gate-site2 openvpn[13305]: TCPv4_CLIENT link local: [undef]
2017:06:29-21:25:30 gate-site2 openvpn[13305]: TCPv4_CLIENT link remote: [AF_INET]a.b.c.d:443
2017:06:29-21:25:30 gate-site2 openvpn[13305]: WARNING: Bad encapsulated packet length from peer (5379), which must be > 0 and <= 1559 -- please ensure that --tun-mtu or --link-mtu is equal on both peers -- this condition could also indicate a possible active attack on the TCP link -- [Attempting restart...]
2017:06:29-21:25:30 gate-zeestow openvpn[13305]: Connection reset, restarting [0]

 

When reverting back to the old configuration without QoS, the SSL-tunnels springs back to live like nothing had happened.

SSL-based remote-access VPN does not seem to be affected by this issue.

There must be way to get QoS and site-to-site SSL-VPN working at the same time.

Any hints are appreciated.

Regards

Tobias



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  • Hi, Tobias, and welcome to the UTM Community!

    2017:06:29-21:25:30 gate-site2 openvpn[13305]: WARNING: Bad encapsulated packet length from peer (5379), which must be > 0 and <= 1559 -- please ensure that --tun-mtu or --link-mtu is equal on both peers -- this condition could also indicate a possible active attack on the TCP link -- [Attempting restart...]

    Are the MTUs the same for the External interfaces on the two UTMs?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Bob,

    on both firewalls the external interface's MTU is set to 1500.

    Regards

    Tobias

  • How about pictures of the QoS settings?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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