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Cisco VPN not working

Hi,

I just answered to this post: https://community.sophos.com/products/unified-threat-management/f/vpn-site-to-site-and-remote-access/78503/utm9-9-404-5-cisco-vpn-to-macos-10-11

But as I looked deeper, I saw, that the problem is maybe another one, so I now open another post.

We cannot connect with the VPN client of macOS anymore (problem exists since macOS 10.11). I don't know if the macOS update was the problem, but we didn't change the config of the Sophos UTM9.

What we do: We synchronize our users with an Active Directory and the SSL VPN software from the User Portal works. As well we activated Cisco VPN, but we cannot connect from macOS:  "unexpected error".

The UTM9 log says:

ERROR: asynchronous network error report on eth1 for message to ................ port 61168, complainant ................: Connection refused [errno 111, origin ICMP type 3 code 3 (not authenticated)]

ERROR: asynchronous network error report on eth1 for message to ................ port 61168, complainant ................: No route to host [errno 113, origin ICMP type 3 code 13 (not authenticated)]

...

"D_for Administrator to Internal (Network)-1"[2] ................:61170 #20: max number of retransmissions (2) reached STATE_MAIN_R2
"D_for Administrator to Internal (Network)-1"[2] ................:61170: deleting connection "D_for Administrator to Internal (Network)-1"[2] instance with peer ................ {isakmp=#0/ipsec=#0}

 

I also tried with a local only user.

 

Any ideas?



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Parents Reply
  • If you use the Cisco Client in the Mac, you will want to configure the Cisco VPN Client server in 'Remote Access' in WebAdmin.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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