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VPN Setup

MOliver

Hey Experts, 

Trying to setup remote access on our SG 115 running 9.405-5. I have tried every option available from SSL to PPTP to L2TP, but for some reason clients cannot connect through any means. 

When I try on my windows 10 laptop while watching the livelog, It is like there isn't even any traffic hitting the VPN daemons.  Is it something simple I am missing? I followed the Remote access via L2TP guide here (https://www.sophos.com/en-us/medialibrary/PDFs/documentation/utm90_Remote_Access_Via_L2TP_geng.pdf) but i still don't have any luck. 

any tips or tricks?


Thanks, 



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  • 0

    Hi Matt,

    If no traffic hits on UTM, then you are not able to reach it from the remote end system. That concludes that you need to verify the routing on your remote end.

    If you are attempting an L2TP connection, check the l2tp.log and capture tcpdump on port 4500 and 500. See if any traffic hits the UTM from the remote system attempting the VPN connection.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    I think Sachin solved it for you, Matt.  You will probably find that the router your client is behind is firewalling UDP 500 and/or 4500.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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