RDP thru SSL VPN successful after 3 retries (Internal error)

Hi Rob,

Did you mean that the RDP connections are successful and show no glitch once connected but, it takes 3 attempts everytime you try to connect through SSL VPN?

Thanks

Hello Sachingurung,

That's correct, once connected they show no glitches.

Kind regards.

In that case, capturing a PCAP will give us an idea who sends the RESET packet. Take pcap from 2 ends:

1. Through UTM

2. From the RDP server

This will provide a brief idea about the issue.

Thanks

In that case, capturing a PCAP will give us an idea who sends the RESET packet. Take pcap from 2 ends:

1. Through UTM

2. From the RDP server

This will provide a brief idea about the issue.

Thanks

Can you give me any directions on how to use that?

Kind regards.

Hi,

Refer this : https://community.sophos.com/kb/en-us/115343 . It has steps to take a packet capture from the UTM's end. To packet capture on the server use Wireshark.

Thanks