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"Error: Protocol Security Negotiation Failure" error HTML5 connection over UserPortal.

Hi to all,

I got error "Error: Protocol Security Negotiation Failure" after I try connect with HTML5 over the UserPortal.

I try solution from thread: https://community.sophos.com/products/unified-threat-management/f/58/t/75897

without success. Locally the rdp between the computers works.

Does maybe someone have a Idee what could be, this would very helpfull for me.

Best wishes,

Elena



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  • Edit:

    I found solution how RDP works.

    In Settings: HTML5-VPN-Portal>HTML5-VPN-Portal-Connection>Advance>Protocol-Security: set to "TLS".

    I don't know why doesn't work with Protocol-Security "RDP"?

    Best Wishes,

    Elena