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UTM 9 to Checkpoint IKE:Information Exchanged Received Delete IPSEC-SA from peer

BartWalczak

Hello Everyone,

I've ended up here since I am not able to find any information regards the issue I am seeing with one of our customers. Basically I've set up a vpn tunnel with one of the clients and although each SA shows "UP" on my end I've been told that the "IKE:Information Exchanged Received Delete IPSEC-SA from peer" message appears on customer side.

Now we've checked policy 3 times so far and there is no issues like lifetime mismatch etc. Not sure what else I can check on my end, I've looked at ipsec logs and there is no messages indicating any issues with this vpn? I can provide logs or partial configs if they're required

Any help is really appreciated folks!!!



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    Hi, Bart, and welcome to the UTM Community!

    I have a couple WAGs, but if they don't work, we'll need to see pictures of the Policy on each side. If that doesn't work, we'll need to see the log from each side for a single connection attempt.

    Check that NAT-T and DPD are enabled on both sides. If using a PSK, check that 'Enable probing of preshared keys' is selected on the UTM. Any luck?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
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    Gold Solution Partner since 2005
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