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RADIUS auth - No online users

InformaticaOostkamp
When using RADIUS authentication for PPTP VPN, the Remote Access Status page never shows any active users.
Is this the expected behaviour? If not, is there any way to see how many (and which) users are connected to the VPN?


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  • 0
    I've seen recently that RADIUS-authed PPTP users were displayed, so I wonder if you don't have a browser cache problem.  Have you tried with a different browser or another machine?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Cleared cache and retried in Firefox, IE11 and Chrome + other machine and still nothing, weird..
  • 0
    It sounds like you might need to get several config backups saved on your PC and then re-install from ISO.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0

    Am seeing the same thing.  "Online Users" list includes a user that's on an SSL connection but other users on PPTP are not appearing.   My PPTP users are all using RADIUS.  Don't think it's a cache issue as the entries in the list change as my SSL users come and go.  PPTP/RADIUS users never appear.  Curious.

  • 0 in reply to Paul Dugas

    I can confirm this behavior on 9.355.  Apparently, I was wrong last year as ID33938 was reported in V9.209 in November of 2014.

    In fact, I don't even see anything in the PPTP Daemon log file after connecting from my iPhone today.  Yet a person connecting from a PC yesterday evening shows up in Reporting and in yesterday's log.  I will submit a bug report.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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