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Tracking packets through the firewall?

Hi all.  I'm still working on the VPN to a vendor-hosted server in Rackspace.  Their server is attempting to do TFTP writes to 5 timeclocks, and one is failing.  I have Wireshark captures from the Internal interface of the firewall, and they show the TFTP write traffic coming from the server, the ACKs from the timeclock, and the timeouts coming back from the server.  Given that the same policies are covering all 5 time clocks, the problem has to be on their end, but is there any way to conclusively debug the path the packet takes through the firewall, on its way out the VPN?
TIA,
Brian


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