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Problem connecting to SSL RA VPN for 1 user

apijnappels
Hello, one of our users connects succesfull to the VPN but then doesn't get any bytes transferred and can not reach anything.

This is the part of the log file where I think the problem is visible. What can be the cause of this? 

Fri Jul 10 15:18:02 2015 NOTE: FlushIpNetTable failed on interface [45] {DB0B29C3-C92D-4FF5-971A-5E4E8011C664} (status=5) : Access is denied.  

Fri Jul 10 15:18:06 2015 TEST ROUTES: 3/3 succeeded len=2 ret=1 a=1 u/d=up

Fri Jul 10 15:18:06 2015 C:\Windows\system32\route.exe ADD 83.*.*.108 MASK 255.255.255.255 192.168.0.254

Fri Jul 10 15:18:06 2015 Warning: route gateway is ambiguous: 192.168.0.254 (2 matches)


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    Problem solved, it appeared that the user had both a cabled connection and a wifi connection to the same network and such had the same default gateways on 2 different networks. Once one of the connections got disconnected the VPN-connection worked as expected.

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

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  • 0
    Problem solved, it appeared that the user had both a cabled connection and a wifi connection to the same network and such had the same default gateways on 2 different networks. Once one of the connections got disconnected the VPN-connection worked as expected.

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

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