Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

HTML5 RDP: Session terminated, configuration has been changed

Hi Everybody

I have a little issue with the HTML5 Portal.

I created a RDP Connection (see Attachment) for Remote-Access to a Server.

The Connection does work but after a while (5 minutes, sometimes 30 minutes) the Connection is closed with a Error Message "Session terminated because configuration has been changed."

At the time of the disconnect no other user is logged in and no Administrator has made some change. So why am i getting the message?

There are two Places i have the same Issue. Both are Virtual-Firewalls. On one site as a VmWare HA, and one as a Hyper-V HA. Maybe HA is the problem?

VmWare HA: Sophos Version 9.308-16
Hyper-V HA: Sophos Version 9.309-3

Logfile:

2015:04:08-08:16:44 fws01-2 screenmgr[4636]: Client 9: authenticated: user='admin'
2015:04:08-08:16:44 fws01-2 screenmgr[4636]: Client 9: start screen requested: REF_CliConTerminaSso
2015:04:08-08:16:46 fws01-2 screenmgr[4636]: Client 9: connector started
2015:04:08-08:16:46 fws01-2 screenmgr[4636]: id="2201" username="admin" event="Connection started" sub="vpn" variant="clv" sys="SecureNet" severity="info" srcip="xx.xx.178.34" service="HTML5 VPN" type="VNCRDesktop" sessionid="9" sessionname="Terminal mso"
2015:04:08-08:50:57 fws01-2 screenmgr[4636]: Session[9]: Service has stopped with an error: 2
2015:04:08-08:50:57 fws01-2 screenmgr[4636]: Client 9: session stopped: 2
2015:04:08-08:50:57 fws01-2 screenmgr[4636]: Client 9: connector stopped: 8
2015:04:08-08:50:57 fws01-2 screenmgr[4636]: id="2202" username="admin" event="Connection stopped" sub="vpn" variant="clv" sys="SecureNet" severity="info" srcip="xx.xx.178.34" service="HTML5 VPN" type="VNCRDesktop" sessionid="9" sessionname="Terminal mso"
2015:04:08-08:50:58 fws01-2 screenmgr[4636]: Client 9: 400: Bad Request: Bad method: vnc
2015:04:08-08:50:58 fws01-2 screenmgr[4636]: Client 9: 400: Bad Request: Bad method: vnc
2015:04:08-08:53:56 fws01-2 screenmgr[4636]: Client 9: disconnected: Broken pipe


Anyone?


This thread was automatically locked due to age.
Parents Reply Children
No Data