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Unable to Sync Windows and VPN Passwords

mohammednoor@email.com
Hi,

One of our customers is having problems synchronising the Windows desktop, laptop, and VPN passwords. Also, when she launches Windows Explorer when her laptop is only connected to the corporate network via VPN, it does not display the H: and T: network drives. I had tested the password sync on another customer’s laptop and could not get her Windows and VPN passwords to sync as well.

I have found a utility Synergix ADCE 2012 which claims to solve the above issues though. Would appreciate any advice. Thanks.


Regards,
Mohammed Noor


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  • 0
    Hi, Mohammed, and welcome to the User BB!

    There are several possible issues here, so let's start with some questions...
    [LIST=1]How long has that organization had this UTM?
    • What version of UTM - 9.308?
    • Which UTM Remote Access method is she using?
    • Does that organization have Active Directory?
    [/LIST]
    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    Hi, Mohammed, and welcome to the User BB!

    There are several possible issues here, so let's start with some questions...
    [LIST=1]How long has that organization had this UTM?
    • What version of UTM - 9.308?
    • Which UTM Remote Access method is she using?
    • Does that organization have Active Directory?
    [/LIST]
    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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