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Missing up and down traffic values in remote access report

jetcopter
Hello,  

I have a L2TP over IPsec VPN setup and working perfectly except the remote access session report does not show the upload and download traffic.  The report always shows the values as zero as shown in the attached screenshot. 

Any ideas how to fix this?

Thanks!


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Parents
  • 0
    Same for SSL VPN, I have just checked my home UTM reports from the last 3 months.

    UTM is currently on the last firmware version (9.306) and it still doesn't work. Values are present in the SSL VPN log file:

    2015:01:22-13:47:28 utm openvpn[6289]: id="2202" severity="info" sys="SecureNet" sub="vpn" event="Connection terminated" username="vilic" variant="ssl" srcip="x.y.z.w" virtual_ip="10.242.6.6" rx="2902524" tx="41446934"
Reply
  • 0
    Same for SSL VPN, I have just checked my home UTM reports from the last 3 months.

    UTM is currently on the last firmware version (9.306) and it still doesn't work. Values are present in the SSL VPN log file:

    2015:01:22-13:47:28 utm openvpn[6289]: id="2202" severity="info" sys="SecureNet" sub="vpn" event="Connection terminated" username="vilic" variant="ssl" srcip="x.y.z.w" virtual_ip="10.242.6.6" rx="2902524" tx="41446934"
Children
  • 0 in reply to vilic
    I have the home license so no support. 

    Running the latest code version 9.306-6.  Reboot and new connection does not fix.
  • 0 in reply to vilic
    Same for SSL VPN, I have just checked my home UTM reports from the last 3 months.

    UTM is currently on the last firmware version (9.306) and it still doesn't work. Values are present in the SSL VPN log file:

    2015:01:22-13:47:28 utm openvpn[6289]: id="2202" severity="info" sys="SecureNet" sub="vpn" event="Connection terminated" username="vilic" variant="ssl" srcip="x.y.z.w" virtual_ip="10.242.6.6" rx="2902524" tx="41446934"


    I'm using L2TP over IPSEC so my data shows up in the ipsec vpn log instead, but I see the data is logged there as well:

    2015:01:23-10:00:27 MyRouter pppd-l2tp[718]: LCP terminated by peer (User request)
    2015:01:23-10:00:27 MyRouter pppd-l2tp[718]: Connect time 5.9 minutes.
    2015:01:23-10:00:27 MyRouter pppd-l2tp[718]: Sent 1654955 bytes, received 683565 bytes.

    Seems to be issue with report engine not parsing log correctly?
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