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L2TP Over IPSEC, Radius Authentication Failed

Hi, I'm trying to authenticate users using Radius server, I've set up everything according to the Knowledge Base which is here: How to use RADIUS Authentication: Astaro Security Gateway/Sophos UTM

the connection to the server is working



But When I test it I get this error



Radius Server Settings:








This is what I got from the Log File:

2014:11:02-11:23:32 HQ-sutm-h01-lab1 aua[11409]: id="3006" severity="info" sys="System" sub="auth" name="Bind test successfull. Method: radius"
2014:11:02-11:23:52 HQ-sutm-h01-lab1 aua[11433]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2014:11:02-11:23:52 HQ-sutm-h01-lab1 aua[11433]: id="3006" severity="info" sys="System" sub="auth" name="Bind test request: radius"
2014:11:02-11:23:52 HQ-sutm-h01-lab1 aua[11433]: id="3006" severity="info" sys="System" sub="auth" name="Bind test successfull. Method: radius"
2014:11:02-11:27:27 HQ-sutm-h01-lab1 aua[11732]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2014:11:02-11:27:27 HQ-sutm-h01-lab1 aua[11732]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test request: m:radius, f:l2tp, u:abdul, ip:0.0.0.0"
2014:11:02-11:27:27 HQ-sutm-h01-lab1 aua[11732]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test failed: Radius authentication failed"
2014:11:02-11:36:45 HQ-sutm-h01-lab1 aua[12612]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2014:11:02-11:36:45 HQ-sutm-h01-lab1 aua[12612]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test request: m:radius, f:l2tp, u:abdul, ip:0.0.0.0"
2014:11:02-11:36:45 HQ-sutm-h01-lab1 aua[12612]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test failed: Radius authentication failed"
2014:11:02-11:23:32 HQ-sutm-h01-lab1 aua[11409]: id="3006" severity="info" sys="System" sub="auth" name="Bind test successfull. Method: radius"
2014:11:02-11:23:52 HQ-sutm-h01-lab1 aua[11433]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2014:11:02-11:23:52 HQ-sutm-h01-lab1 aua[11433]: id="3006" severity="info" sys="System" sub="auth" name="Bind test request: radius"
2014:11:02-11:23:52 HQ-sutm-h01-lab1 aua[11433]: id="3006" severity="info" sys="System" sub="auth" name="Bind test successfull. Method: radius"
2014:11:02-11:27:27 HQ-sutm-h01-lab1 aua[11732]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2014:11:02-11:27:27 HQ-sutm-h01-lab1 aua[11732]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test request: m:radius, f:l2tp, u:abdul, ip:0.0.0.0"
2014:11:02-11:27:27 HQ-sutm-h01-lab1 aua[11732]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test failed: Radius authentication failed"
2014:11:02-11:36:45 HQ-sutm-h01-lab1 aua[12612]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2014:11:02-11:36:45 HQ-sutm-h01-lab1 aua[12612]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test request: m:radius, f:l2tp, u:abdul, ip:0.0.0.0"
2014:11:02-11:36:45 HQ-sutm-h01-lab1 aua[12612]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test failed: Radius authentication failed"


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Parents
  • Hi, Abdul, and welcome to the User BB!

    Did you save the RADIUS Server definition once you had confirmed that it was configured correctly?  In the past, if you tried a specific user before saving the Server, the user auth failed.  Can you auth with RADIUS for PPTP?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi, Abdul, and welcome to the User BB!

    Did you save the RADIUS Server definition once you had confirmed that it was configured correctly?  In the past, if you tried a specific user before saving the Server, the user auth failed.  Can you auth with RADIUS for PPTP?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • Hi, Abdul, and welcome to the User BB!

    Did you save the RADIUS Server definition once you had confirmed that it was configured correctly?  In the past, if you tried a specific user before saving the Server, the user auth failed.  Can you auth with RADIUS for PPTP?

    Cheers - Bob


    No, it doesn't work when I try PPTP, When I use the Active Directory, user authentication works. 

    Radius the connection to the server works, but the user authentication does not work for radius